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The Mailbox.com | Customer Service | Safe Sender Instructions

Safe Sender Instructions

We'd hate to have you miss an important e-mail from the editors here at The Mailbox. In order to guarantee delivery of the latest news, tips, ideas and special offers, please add editors@themailbox.com and general@themailbox.com to the Safe Senders list in your e-mail client. If you're unsure how to do this, please see the instructions provided below for the most common e-mail clients.

If your e-mail client is not on this list, please use your e-mail client's Help menu in order to add "editors@themailbox.com" to your Safe Senders contacts.

Outlook
Outlook Express
Thunderbird
AOL 8.0
AOL Webmail
Yahoo
Gmail
Hotmail
Comcast
Road Runner
Juno/NetZero
Earthlink
Entourage
MacMail

Outlook (2000+)

  1. Open an email from The Mailbox
  2. Click on the Actions menu on the top of your email window
  3. Click on "Junk Email"
  4. Select "Add Sender's Domain to Safe Senders List"

Or Follow These Steps:

  1. Open an email from The Mailbox
  2. Right-click the sender's email address
  3. Select "Add to Outlook Contacts"
  4. Click "Save and close"

Outlook Express (6+)

  1. Open an email from The Mailbox
  2. Left-click the sender icon, or right-click the sender's name
  3. Select "Add to Contacts"
  4. Click "Save and close"

Thunderbird

  1. Open an email from The Mailbox
  2. Click on the "Message" menu on the top of your email window
  3. Choose "Mark"
  4. Select "As not Junk"

Or Follow These Steps:

  1. Open the email
  2. Right-click the sender's email address
  3. Select "Add to Address Book"
  4. Click "Save and close"

AOL 8.0

  1. Open an email from The Mailbox
  2. Click the "Add Address" icon
  3. Verify the sender's contact information
  4. Click "Save"

AOL WebMail

  1. Open an email from The Mailbox
  2. Click on the sender's name and email address
  3. Click "Add to Address Book" in the window that appears
  4. Click "Save"

Yahoo!

  1. Open an email from The Mailbox
  2. Click the "Add to Address Book" button located on the right, next to the sender's name
  3. Verify the sender's contact details
  4. Click "Add to Address Book"

Gmail

  1. Click the drop-down arrow near the top of the email message
  2. Click "Add themailbox.com to Contacts list"

Hotmail

  1. Click on the "Save Address" link in the toolbar of your browser.
  2. Check the "Add to Contacts" checkbox
  3. Click "OK"

Comcast

  1. Click on the "Save Address" link at the top of the e-mail (next to the "From" address)
  2. Enter "The Mailbox" in the First Name field
  3. Click "Save Entry"

Road Runner

  1. Select the e-mail address "editors@themailbox.com" from the list
  2. Click "OK"

Juno/NetZero

  1. From your mailbox screen, click on the "Address Book" tab
  2. Next to the "Lists" tab, click the "Add new contact" link
  3. Type in or paste "editors@themailbox.com" into the "Email Address" block
  4. Click "Save"

Earthlink

  1. Click "Add to Address Book" in the e-mail header
  2. Ensure "editors@themailbox.com" is correct in the "Address Book Editor"
  3. Click "Save"

Entourage

  1. Open an email from The Mailbox
  2. Right-click the sender's email address
  3. Select "Add to Address Book" in the short-cut menu
  4. Verify the sender's contact details
  5. Click "Save"

MacMail

  1. Open an email from The Mailbox
  2. Click the sender's email address and select "Open in Address Book"
  3. Verify the sender's contact details